This website (Galtee Glow) is owned and operated by Galtee Glow (Galtee Glow, we, our and us).
Our Returns/Refund Policy
Due to the made to order nature of our products we do not accept returns/offer refunds. If there is an issue with a product please contact us and we will endeavour to resolve the issue, usually with a replacement.
Our Cancellation Policy
Due to the made to order nature of our products we can only accept the cancellation of an order if the order has not been dispatched. Once an order has been dispatchedwe are not able to cancel it.
Intellectual Property Rights
By using this website you agree that all the information, communications, photography, text, images, graphics, software, trademarks, trade names, logos and other materials and services on this website (the Content) are protected by copyright, trademark, database rights, sui generis rights and other intellectual property laws under the national laws of Ireland and international treatise. All property rights, title and interest in and to the Content shall be at all times and for all purposes remain vested in Galtee Glow and/or its licensors, as the case may be. You agree not to copy, modify, transmit, display, distribute, perform, reproduce, licence, publish, create derivative works from, transfer or sell any information contained on or forming part of this website, or otherwise use such Content of this website for re-sale, re-distribution or for any other commercial use, without the consent of Galtee Glow and/or its licensors as the case may be.
Links To Third Party Websites
This website may contain links to third party websites. Galtee Glow does not own or control such third party websites and only provides links to other locations on the internet for information purposes. Access to any other website through this website is at your own risk. Your use of third party websites is subject to the terms and conditions of use contained within each of those websites. Galtee Glow is not liable or responsible for the accuracy of any information, data, opinions or statements on these websites or the security of any link or communication with those websites. The fact that Galtee Glow provides a link to a third party website does not mean that Galtee Glow endorses, authorises or sponsors that website.
While Galtee Glow uses its reasonable efforts to maintain this website in an accurate and up-to-date fashion it may contain some technical or other mistakes, inaccuracies or typographical errors. Galtee Glow cannot be held responsible for any mistakes or omissions on this website.
Limit of Liability
To the fullest extent permitted by applicable law, Galtee Glow will not be liable for any loss or damages arising out of or in connection with your use of the website. In no event shall Galtee Glow be liable for any damages whatsoever resulting from the statements or conduct of any third party or the interruption, suspension or termination of any services, whether such interruption, suspension or termination was justified or not, negligent or intentional, inadvertent or advertent.
Disclaimer of Liability
With respect to content available on the website, neither Galtee Glow nor any of its employees or agents makes any warranty, express or implied, including the warranties of merchantability and fitness for a particular purpose, or assumes any legal liability or responsibility for the accuracy, completeness, or usefulness of any information, apparatus, product, or process disclosed, or represents that its use would not infringe privately owned rights.
Disclaimer of Endorsement
Reference herein to any specific commercial products, process, or service by trade name, trademark, manufacturer, or otherwise, does not necessarily constitute or imply its endorsement, recommendation, or favouring by Galtee Glow. The views and opinions of authors expressed herein do not necessarily state or reflect those of Galtee Glow, and shall not be used for advertising or product endorsement purposes.
If you require an item by a specific date please state this when ordering and we will do our best to get it to you by that date. Generally delivery time will be within 14 days. However, certain items i.e. special orders, custom orders and out of stock items may take longer so please allow for this when ordering. For deliveries we use An Post and will deliver the goods to the address you specify for delivery. If we cannot deliver to the country specified, we will contact you directly. Please also include a day-time contact telephone number that we can use if required. You are responsible for making arrangements to receive the goods and where goods are held at a delivery depot due to no one being there to sign for them, you are responsible for collecting the goods promptly. It is important you supply an accurate address.
Please note: if you are returning an item for whatever reason you must use a traceable courier or registered post. If you do not use these services you are accepting full responsibility if the item gets lost in transit and Galtee Glow are not obliged to replace this item. It may not be possible for us to deliver to some countries. In this case you will be contacted and you will receive a full refund.
** Please note that any duty and/or administration charges incurred by your parcel being delivered overseas will need to be settled by you as Galtee Glow will not be held liable for these.